Refund and Return Policy

Thank you for shopping at Liquor Mart®. We strive to ensure your satisfaction with every purchase. Please read our refund and return policy carefully.

Due to the nature of our products, we generally do not accept returns. However, returns may be considered under the following circumstances:

• Damaged or Defective Products: If you receive a product that is damaged or defective, please contact us within [Number] days of receiving your order. We may require photographic evidence of the damage or defect.
• Incorrect Items: If you receive an item that is different from what you ordered, please contact us within [Number] days of receiving your order.

To be eligible for a return, the product must be unopened, in its original packaging, and in resalable condition. We reserve the right to refuse returns that do not meet these criteria.

The following items are non-returnable:

• Products that have been opened or consumed.
• Products that are not in their original packaging.
• Products that are damaged due to misuse or negligence.
• Products purchased on sale or clearance.

To initiate a return, please follow these steps:

1. Contact our customer service team at [Your Contact Information] within [Number] days of receiving your order.
2. Provide your order number, a description of the issue, and any relevant photographic evidence.
3. Our customer service team will review your request and provide you with instructions on how to proceed.
4. If your return is approved, you will be responsible for shipping the product back to us at [Your Return Address].

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment within [Number] business days.

Please note that shipping costs are non-refundable, unless the return is due to our error (e.g., damaged or incorrect item).

We do not offer direct exchanges. If you would like to exchange an item, please follow the return process outlined above and place a new order for the desired item.

Orders can be cancelled within [Number] hours of placement, provided they have not yet been shipped. To cancel an order, please contact our customer service team at [Your Contact Information]. If your order has already been shipped, you will need to follow the return process outlined above.

Refund and return policies for wholesale purchases may differ. Please contact our wholesale department at [Wholesale Contact Information] for specific details.

If you have any questions regarding our refund and return policy, please contact us at [Your Contact Information].